"You run a clean shop at HomeServicesLink. Your handyman was very professional, and also came prepared with supplies to do a job more complicated than expected. Despite the fact that he had to replace the entire disposer unit, he was done quickly and only charged us 1 hour labor (+ the disposer). And he went out of his way to ensure the disposer would not be easily damaged in the future, in addition to double- and triple-checking his work. I've been looking for an excuse to use HomeServicesLink so I can get first-hand knowledge of what quality business you run. Your team did well, and I'll be pleased to recommend HomeServicesLink in the future whenever the opportunity arises. Thanks also for the follow-up. I hope you're doing well. Take care."
Robert from Cincinnati, Ohio
Where is the service available?
How much does the service cost?
How do I request help?
What happens after I submit a request?
What
makes HomeServicesLink any different than the dozens of other referral services?
Why would I want to use this service?
Can I request more than one estimate for a project?
Are there other benefits of using the service?
Will you help me if there are problems?
Where is the service available?
HomeServicesLink is widely available throughout the Tri-State, Greater Cincinnati, Ohio, Northern Kentucky and Lexington, Kentucky areas. Expansions are underway into Louisville, Kentucky area along with Columbus, Ohio and Indianapolis, Indiana. We will be anywhere homeowners are looking for quality service.
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What does the service cost?
Full priced annual memberships to have access to unlimited referrals and the many discounts and special offers is $29.99/year. That's as little as 8¢ per day for the safety and security of knowing trustworthy, reliable contractors will be taking care of your home needs. Corporate rates and discounts are also available. You may be eligible for the service through your employee benefits program. The following companies currently provide this service to their employees:
The following organizations offer discounts for their members:
How do I request help?
Very simple. Either click on the “Request Referrals” link and send us an electronic request or contact us at the appropriate number for your area.
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What happens after I submit a request?
HomeServicesLink immediately goes into action selecting the best providers for your requests. You can expect to receive a call from the contractor/service provider within 24-hours of submitting your request during the normal work week (Monday - Friday 8 a.m. to 5 p.m.) to set up an appointment for providing an estimate and/or having the work completed. Expect to deal with professional people that will treat your home as if it were their own. HomeServicesLink will check back with you usually via email to make sure things are moving along satisfactorily and to solicit any feedback upon completion of the work. You can respond when it is convenient for you and not be bothered with phone messages unless you tell us to contact you by telephone. You can also contact HomeServicesLink at anytime if you have any questions and cannot reach your service provider.
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What makes HomeServicesLink any different than the dozens of other referral services?
The key difference between HomeServicesLink and the others is the personal touch and attention to customer service. HomeServicesLink does much more than just provide leads to contractors and service providers. In addition to the thorough screening process, HomeServicesLink follows up with the client to make sure they have been contacted as expected and that their needs are being met. On larger projects, we may follow-up several times and we will be here to answer your questions and help out if needed. There are not many other referral services that go to the lengths we do to make sure that your needs are met.
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Why would I want to use this service?
Using this service keeps you from having to maintain a long list of contractors and service providers along with their contact information. When you need service, HomeServicesLink will tackle it for you with one call or email. HomeServicesLink will also make sure the insurance and work performance is continuously up to our standards. You would also use our services if you would rather spend your time on things you enjoy like family, friends and sports. With our service, you know that you can make a call at anytime for emergency services and feel confident your problem will be addressed. HomeServicesLink is here to make taking care of your home easier and less stressful. If that is not enough, HomeServicesLink will maintain a history of the work performed on your home should you need a record or want to demonstrate when you are selling that the property has been properly maintained.
Other than the ease of getting things done, you might also use our service if you lack the skills, ability or time to perform home repairs, maintenance or improvements. Doing the job right the first times is usually less expensive than having to fix someone else's attempt at a repair along with the damage that may have been caused.
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Can I request more than one estimate for a project?
You most certainly can request more than one estimate for your projects. It is important to recognize if you are getting any value from more than one estimate. If you want multiple bids, you should have a clear understanding of the scope of your project so that the estimates you receive are reasonably close to providing the same scope and specifications. Many times the differences in estimates from quality providers are driven by the materials they use and specific work practices. Getting three estimates just to have three doesn't tell you much and certainly selecting purely on price is not recommended. Understand who is doing your work and how they are doing it before deciding on a contractor.
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Are there other benefits of using the service?
Other than more time for you to enjoy your family and other interest with HomeServicesLink taking care of finding your contractors and service providers, you will have access to newsletters with tips and advice on taking care of your home along with new products and services we have come across that we think could be of benefit to you. We also from time to time offer special savings and programs to our clients. These change, so check back often!
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Will you help me if there are problems?
HomeServicesLink is here to make sure your needs are being addressed. We don't get calls very often about a problem, but when we do, we get all parties involved to quickly address whatever the issue might be.
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